Delivering Fast Time to Value for a UK Building Society's Leadership
Giving a UK Building Society’s Leadership Trusted Portfolio Visibility in 12 Weeks
About our Client
This UK building society was running a strategic portfolio that included a mortgage transformation programme, a core banking platform upgrade, brand strategy, general ledger upgrades, system replacements, product optimisations, security posture work, and a website re-platforming, all at once, and needed to deliver all of it on time and on budget.
Leadership could plan in principle, but had no reliable, real-time picture of what its own people were actually working on, so decisions about new work were being made on data that was already out of date by the time anyone saw it.
Ignite Technology’s Professional Services team was brought in to solve that resourcing problem, delivering an out-of-the-box implementation of Broadcom’s Clarity platform in 12 weeks rather than months.
Resource Challenges Facing its Leadership
For a leadership team running several major transformation programmes side by side, the risk that mattered most was resourcing, not any single programme’s technical delivery.
- The organisation was managing a complex change programme including mortgage transformation programme, core banking platform upgrade, brand strategy, ledger upgrades, system replacements, product optimisations, security posture, and website re-platforming.
- Existing system couldn’t show what was actually happening in project execution, in enough detail to plan resources with confidence.
- Leadership knew in principle what teams were working on, but the real picture was less complete than it looked, and the gaps were in the detail.
- Decisions about new work were being made on data that was already out of date by the time anyone saw it.
- None of this left room for the fast, evidence-based prioritisation a multi-programme portfolio under budget pressure actually needed.
Ignite Technology's Approach
Ignite Technology’s Professional Services team advised against the instinct many enterprise clients have to gold-plate requirements, even at the cost of time to value, and instead delivered an out-of-the-box implementation of Broadcom’s Clarity platform, adopting what the tool already did well rather than customising it before anyone had seen what it could do.
The result was a working platform in 12 weeks, not months, putting resourcing data leadership could trust into their hands today rather than deferring it for customisation they didn’t yet need.
Business Outcomes for Leadership
Ignite Technology leveraged its Broadcom Expert Advantage Partner status and expertise across Clarity to help our client achieve:
- Portfolio visibility organised by strategic roadmap and project hierarchy, for the first time.
- A real-time snapshot of resource allocation, showing what was being worked on, its progress, and what remained.
- Data leadership could trust to prioritise the second half of the year, and the first half of the next, rather than working from assumption.
- Ability to check immediately whether a new project could be resourced from existing headcount or needed additional funding.
- A foundation the executive team is now building on for Strategic Portfolio Management and investment planning.
- The end of manually sifting through spreadsheets to answer basic resourcing questions.
Business Outcomes for Leadership
“For the first time ever, we have used data to drive prioritisation for the second half of this year, and for the first half of our next financial year. It has landed very well with our CEO and our Executive Committee team”
Client Portfolio Lead
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Frequently Asked Questions
By deploying a portfolio management platform for what it already does well, rather than customising it before finding out what it can do. This is the approach Ignite Technology’s Professional Services team took to implement Broadcom’s Clarity platform for a UK building society, delivering usable portfolio and resource visibility in 12 weeks.
A professional services team advises on scope as much as it delivers the platform, including telling a client not to build in complexity it doesn’t need yet. On this engagement, Ignite Technology’s Professional Services team steered the client away from the instinct to gold-plate requirements, which is what made a 12-week, out-of-the-box implementation possible.
Yes. Ignite Technology’s Professional Services team delivered an out-of-the-box implementation of Broadcom’s Clarity platform for a UK building society managing a mortgage transformation programme, a core banking upgrade, and several other major initiatives at once, going live in 12 weeks.
Because in a constrained economic environment, months spent customising a platform before it delivers anything are months of decisions still being made on bad data. Prioritising time to value, as this building society did, meant getting trustworthy resourcing data into leadership’s hands in 12 weeks rather than deferring it for a more polished rollout.
Yes. Any financial services firm running several major transformation programmes at once faces the same resourcing problem, and the same temptation to over-customise a new platform before proving out what it can already do. Getting to time to value fast, then building toward more sophisticated strategic portfolio management once the basics are trusted, is a logical progression that applies well beyond this one client.