Operational Resilience

Operational resilience is all about predicting risks and avoiding, adapting or responding to events that might cause disruption to an organisation.


operational resilience for business

How we can help

Operational resilience is the ability of an organisation to withstand, adapt to, and recover from operational disruptions. It is a critical component of any successful organisation, as it helps to ensure that critical business services are not interrupted and that customers are not impacted.

We understand that operational resilience is a complex and ever-changing challenge. That’s why we offer a flexible approach and we are committed to working with you to develop and implement solutions that meet your specific needs.

This page is specifically dedicated to providing you with valuable insights from industry experts designed to help organisations develop operational resilience.


In this on demand webinar our panel of experts unpack operational resilience and show you how to unlock the potential of your business through automation.

Featuring: Dan Fiehn, Compre Group | Asad Khan, Telenor Sweden | Kenneth Wilson, Field CTO, Automation Value Stream, Broadcom


When four things are present, technology and data leaders succeed at building resilience through automation.

Independent Journalist Pat Brans interviews Elena Alikhachkina, Executive Advisor, and former Group Chief Data Officer for Danone.

5 Ways automation can accelerate your operational resilience

In today’s fast-paced and unpredictable business environment, operational resilience is not just a buzzword—it’s a strategic imperative. Organisations are constantly seeking ways to adapt and thrive amid disruptions, from technology failures to global crises. One key strategy for achieving operational resilience is through automation.

As Martin Hulbert, Ignite CTO says, “Automation, in its various forms, can act as a catalyst for enhancing an organisation’s ability to withstand and recover from adverse events.”

6 Steps to Amplify financial services resilience through automation

In today’s fast-paced financial services landscape, resilience is the linchpin to success. Financial institutions need to anticipate, adapt to, and recover from a multitude of challenges to thrive in this dynamic environment. Automation is a powerful ally in achieving resilience in various aspects of the industry.

Resilience and Sustainability accelerate the need for Automation

Independent Journalist Pat Brans and Niklas Sundberg, Senior Vice President & Chief Information Officer at ASSA ABLOY Global Solutions division.

“Resilience is as important now as it has ever been,” says Niklas Sundberg, Senior Vice President & Chief Information Officer at ASSA ABLOY Global Solutions division.

Practical Paths to Automation Success

Interview with Elena Alikhachkina, PhD. Global Data Analytics & Tech Executive.

This video addresses challenges in managing data within the digital economy, explores the potential link between organisational resilience and data automation, offers strategies for developing effective data automation plans while highlighting implementation pitfalls to avoid, and provides insights into the structure of a data automation project.

How automation can improve operational resilience in specific industries

Financial Services




Automation can be used to automate tasks such as fraud detection, risk management, and regulatory compliance. This can help financial services organisations to reduce the risk of operational disruptions.

Automation can be used to automate tasks such as patient scheduling, medical record management, and pharmacy dispensing. This can help healthcare organisations to improve patient safety and to reduce the risk of medical errors.

Automation can be used to automate tasks such as production planning, quality control, and inventory management. This can help manufacturing organisations to improve efficiency and productivity, and to reduce the risk of product defects.

Automation can be used to automate tasks such as order fulfillment, customer service, and supply chain management. This can help retail organisations to improve customer satisfaction and to reduce the risk of stockouts.