ING Bank Turkey Streamlines Processes with Automic Automation
ING Bank Turkey is one of the country’s leading financial institutions, offering a wide range of products and services to individual and corporate customers in the areas of banking and investment services.
The Challenge
- Optimize start-of-day and end-of- day business processes.
- Reduce mean time to recovery.
- Improve pinpointing and troubleshooting issues.
The Solution
- Rapid creation of workflows.
- Flexibility when managing complex dependencies.
- Reliability and scalability to support high volume demands.
The Benefits
- Processed ten times as many jobs in the same timeframe while reducing the necessary headcount by over 20%.
- Eliminated start-of-day and end- of-day processing errors and met compliance objectives.
Automating the bank’s manual processes and complex manual decisions has had a transformative impact on ING Bank Turkey. The business is now leaner, more agile, and positioned to meet every compliance objective.
Halit Ayyilmaz | VP of Data Center and System Operations
Cae Study – ING Bank Turkey Streamlines Processing and Lowers Risk with Automic Automation
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