Case studies 03 Sep 2020

Coty Employs DX AIOps to Gain Service-Centric Visibility

Coty is one of the world’s largest beauty companies, with products sold in over 150 countries. The company’s portfolio includes cosmetic brands like COVERGIRL and Max Factor and luxury fragrance brands like Calvin Klein and Burberry.

The Challenge

The company relies extensively on an IT infrastructure that has continued to increase in size and complexity, which meant IT operations was contending with explosive growth in the volumes of event data generated.

The Solution

To address their objectives, the IT operations team is implementing DX AIOps, which offers a unique combination of robust machine learning, comprehensive automation, and efficient integration.

The Benefits

With this solution, Coty is poised to gain advanced insights, improved operational efficiency, and enhanced agility. The solution streamlines many ongoing efforts, while helping optimize service levels.

By harnessing AIOps tools, we can start to add more context around the data delivered. By providing this additional intelligence, we can we can help staff members continue to do their jobs better, without jeopardizing ongoing operations.

Dan Ellsweig , Enterprise Management Architect