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Expert opinion: What makes Doxis an industry-leader in document management?

Document management systems are there to fill a need. You have a specific department that you need a solution for. You might be searching for a customer relationship management system or a system to complete the bulk of your accounting functions. 

But, what if all these systems, from across all departments, could be accessed from a single platform? What if your teams could access everything they need with just a few clicks? What if the different systems could intuitively share and process information? That’s the power that Doxis provides and we’re going to explore how these features are all contributing to its position as a leader of document and enterprise content management. 

The evolution of document management

Document management is always evolving. It started as paper-based archiving. With the birth of the technology age, we were able to begin transferring all this documentation and data into a digital archive or management system. Today, AI is now being used to enable more intuitive handling of data, known as intelligent content automation. This term was introduced by SER Group – the company behind Doxis.

A short history of Doxis

Known as the ‘first true content services platform’, Doxis is a system that’s been 30 years in the making. Despite being the first of its kind, that doesn’t mean that the product has plateaued. It’s been specifically built to accommodate for the future. The exciting thing about this product is that it’s fully agile, scalable and configurable. That means it can adapt to your business needs today and well into the future. 

Every business has short and long-term goals. With Doxis, you can help reach those goals. How? It’s all about internal efficiency, compliance and enhancing the quality of the service you provide.

Doxis4 is phasing out. Now, we have Intelligent Content Automation. This upgrade uses object detection techniques to intuitively process incoming information based on enhanced contextual analysis capabilities. With a direct interface to ChatGPT, we now have capabilities like semantic search and text classification.

What makes Doxis industry-leading?

Although you could argue that it’s being the first of its kind gives Doxis an entitled claim to being an industry-leading solution, it goes so much further than that.

It solves problems, and offers scope to easily solve any future challenges your business may encounter in the future. No matter what sector you belong to or where you are in your business journey, Doxis can help you manage your content more efficiently. From financial service providers to utility companies and everything in between, Doxis can be used by so many sectors and help them achieve their unique demands and goals. It’s truly versatile.

Businesses are increasingly searching for enhanced visibility, efficiency and smarter ways to handle compliance across all areas, such as data protection or financial regulations. Doxis can deliver all that and more by providing a bridge between your separate systems. For instance, Doxis integrates with Clarity, Salesforce and SAP.

Processes that used to be handled manually, relying on an experienced team member to spend hours or maybe even weeks to process, can now be handled in no time at all. It’s all about processing more data, and at a faster pace.

The best part? Your in-house team won’t need any technical developer knowledge. Little to no coding is required to set up your customised workflows. Instead, Doxis comes as a complete, ready-to-use solution. That means you can start building your document ecosystem as soon as it’s been integrated.

Furthermore, with assistance from a digital transformation partner, you can have help with everything from integrating all your separate systems to ensuring your executives are trained in how to use the features. They’ll help you configure your interface, known as Webcube, and will ensure you’re kept informed of any changes or updates that can enhance the way you work even further.

Leading enterprises from across a diverse range of sectors rely on Doxis to manage their content. These include the likes of DHL, the Natural History Museum and financial service providers, such as GEFA BANK based in Germany.

Ready to find out more?

Enterprise document management requires strategy, and Ignite Technology can help your business organise everything for the most efficient result. Book a demonstration with the experts at Ignite.

By Austen Moore

Marketing Manager

Responsible for managing Ignite Technology’s marketing initiatives, Austen uses market research and analysis to direct marketing strategy and planning. He oversees the production of all promotional materials and marketing campaigns. With over 20 years of experience managing a range of companies, Austen’s expertise centres around commercial management, enterprise content management, marketing, sales, project management and team leadership.