Navigating Efficiency and Compliance in Automation - Insights from Global IT Leaders

Navigating efficiency and compliance in automation – Insights from global IT leaders

In a landscape where cloud automation is ubiquitous, 81% of companies grapple with the complexities of employing multiple solutions, many of which are native to the cloud (Dimensional Research in July 2023, gathered insights from 535 security and IT professionals and executives). These automation tools span public clouds, on-premises, and SaaS-based solutions, posing coordination challenges. Notably, 49% find compliance more challenging with multiple tools, and 69% face operational hurdles. The time penalties incurred—lengthier automation processes, reporting, and issue resolution—underscore the need for strategic consolidation.

Key Challenges and Solutions
Using multiple automation tools not only extends timelines but also amplifies costs and hampers troubleshooting. The research reveals that 77% of companies are actively consolidating automation tools to streamline processes. However, this consolidation must be approached with a keen awareness of diverse platform needs—encompassing lift and shift, cloud-native replacements, SaaS, and refactoring.

The Ascendance of Cloud Architects
Against this backdrop, the role of the cloud architect emerges as a linchpin, with 67% of companies already embracing this strategic position. As 33% plan to hire a cloud architect, the prevalence of this role is set to reach a minimum of 75%. These architects wield horizontal influence, collaborating with cloud, IT ops, app development, and security teams to forge a unified and efficient automation strategy.

Multiple Automation Tools
This research establishes that 94% of companies have adopted cloud automation, reflecting the chaotic nature of cloud adoption in today’s business landscape. Notably, 81% use multiple automation tools, and 57% have incorporated at least one cloud-native solution. Challenges arise as teams grapple with the repercussions of diverse automation solutions, leading to 69% citing operational difficulties.

The consequences of using multiple tools manifest in prolonged automation times, reporting complexities, and extended issue resolution timelines. The research underscores the need for a consolidated approach, prompting 77% of companies to initiate or complete consolidation projects.

Strategic Decision-Making in Cloud Adoption
With companies leveraging various environments—public clouds, on-premises, and SaaS—the survey reveals that 56% opt for the SaaS approach in migrating existing application functionality to the cloud. The lack of a dominant migration approach necessitates diverse capabilities in cloud automation solutions.

In conclusion, the frantic adoption of cloud technologies has led to the deployment of numerous automation solutions. The resultant challenges—prolonged processes, increased costs, and heightened risk—highlight the urgency for consolidation. Cloud architects play a pivotal role in leading this effort, ensuring a single, comprehensive solution that spans diverse environments and satisfies operational criteria.

Survey Methodology and Participants:
The survey engaged 535 participants globally, representing diverse industries, seniority levels, and responsibilities. The data provides a comprehensive view of cloud automation practices across various sectors.

About Dimensional Research:
Dimensional Research (, a leader in practical marketing research, partnered with Broadcom Inc. a global technology leader, to conduct this survey. Dimensional Research’s expertise in understanding IT operations and Broadcom’s comprehensive product portfolio converge to deliver actionable insights.

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Martin Hulbert Ignite Technology

By Martin Hulbert

CTO at Ignite Technology

Martin is a seasoned Chief Technology Officer with over 20 years of diverse industry experience spanning consulting, professional services, oil and gas, finance, aviation, telecoms, and the public sector. Skilled in leading technological strategies, he drives business transformation through innovative solutions, exceeding client expectations and empowering organisations. Currently serving as CTO at Ignite Technology, Martin specialises in consulting, project leadership, technical architecture, and digital transformation, with expertise in areas like automation, database management, infrastructure design, and software development.