intelligent content automation

Keep all enterprise departments on the same page with Doxis

One of the greatest advantages of using a document management system (DMS) that integrates all your enterprise information is that it provides a single source of truth. That means you can connect all the departments, and ensure teams – wherever they’re working – are on the same page. It’s compatible with hybrid working environments, cross-departmental and international organisations. 

As an enterprise-wide content management system, you can start making your information more accessible for your teams. It enables the digitisation of all your documents, removing the time-consuming efforts of storing and locating paper-based documents. Spending time on processes that could be automated has cost implications.

With intuitive search abilities within the system and custom dashboards for users, your teams can easily access everything they need for a productive day in the office.  

In this guide, we’re looking at how the different departments can benefit from using document management systems, such as Doxis. These include HR, finance and customer support departments. 

HR departments

For HR, one of the key considerations will be keeping information secure. With GDPR, it’s important that any private information is only accessible to parties that have authorisation and a legitimate reason to view or use personal details. With a document management system, strict parameters can be set around documents containing any personal information about employees.

With the mountain of documents that HR processes, a digital platform that brings all apps and platforms together will help make tracking down documents much easier. If your company hires thousands of employees, it’s vital that all documents and information are kept secure.  

A document management system makes processing new applicants and onboarding new employees much easier. They’ll be able to access templated documents and follow an automated process.

Finance departments

With the ability to automate and set up workflows based on rules, you can make processes such as invoice management much easier. Tasks like this are crucial for the everyday functioning of any business and without efficient management of cashflow tasks, your finances could be negatively impacted. By saving time on the routine tasks, your accounting team can focus on other work to help keep your business running smoothly, and pave the way for growth.

Customer support

Instead of logging in and out of different software platforms, your teams will now be able to seamlessly access all the customer information from one place. This will make administration tasks much quicker for your teams, and customers will enjoy the benefit of receiving faster updates and communications. With easy access to the information that your customers need, you should be able to improve customer satisfaction. 

Brand & marketing management

Keeping brand guidelines up-to-date and accessible is an important consideration when it comes to publishing consistently high quality content. Where you have strict guidelines or complex websites, a document management system can help keep all your information in one place.

How does it work?

Doxis works with all your apps and databases to ensure easier information access, without compromising on compliance. Executives can set security parameters and with full tracking, you’ll be able to see who has accessed each document or database and when. You also have complete version history, so you will be able to see what changes have been made. 

Speak to the specialists at Ignite Technology about the Doxis document management system and how it can help your organisation or enterprise work more efficiently across all departments. 

Request a demo with one of our specialists today and see how the platform works and get all your questions answered with no obligation to buy.

By Austen Moore

Marketing Manager

Responsible for managing Ignite Technology’s marketing initiatives, Austen uses market research and analysis to direct marketing strategy and planning. He oversees the production of all promotional materials and marketing campaigns. With over 20 years of experience managing a range of companies, Austen’s expertise centres around commercial management, enterprise content management, marketing, sales, project management and team leadership.