Doxis4 ECM – Lead Consultant

Job Title

Doxis4 ECM – Lead Consultant


Home Based with travel to Europe MEA & Africa



Who we are

Ignite Technology is an ambitious VAR, determined to lead the market in project & portfolio management (PPM), agile, CRM, document management and automation software, consultancy services and support.

We currently have over 200 customers across Europe, Middle East & Africa and plan to double this in the next couple years.

With offices in the UK, Czech Republic, Netherlands and Dubai, our dedicated teams provide a breadth of services spanning license provision, consultancy, project implementation and support & training.

Everything we do is about enabling our customers to succeed by bringing the very best people, experience and innovation together.

We are excited to offer this opportunity to join our team at a pivotal point in the company’s growth.

What you will do

As part of our continued expansion, Ignite Technology is looking for Lead Consultants to join our dynamic Services team delivering Doxis4 ECM Implementations across the Middle East. This is an excellent opportunity for Senior ECM Architects / Lead Consultants to engage with some of the most high-profile organisations across the region in a variety of vertical markets.

Lead Consultant / ECM Architect has full responsibility for leading projects from the functional point of view, consulting and advising customers in terms of their requirements and designing of the final solution.

The position requires a deep knowledge of ECM product and the key customer segments (Finance, Telco, Services). Doxis4 is not a prerequisite as cross training from other technologies will be provided.

The key measure of success is establishing Doxis4 as the mission critical tool deeply rooted in customers business processes, the customer satisfaction, high user adoption and continuous enhancements of the implemented solution.

The role will report into the regional Services Director.

Primary duties include:

  • Understand customer’s/industry business requirements
  • Leading analysis and design workshops
  • Producing end to end high level design document
  • Functional configuration
  • Manage and co-ordinate teams
  • Forge long term customer relationships
  • Ensure high user adoption of the implemented solution
  • Working with Ignite’s customers as a trusted advisor and taking a consultative approach.
  • Evangelising Doxis4 on value to the customers’ business, not just functions and features.
  • Working with customer stakeholders up to C-Level and understand how to communicate effectively at all levels.
  • Work closely with sales and services teams to ensure services proposals are fit for purpose.
  • Working and travelling across the Middle East.
  • Closely co-operate with the Project Manager and project teams and ensure the delivery of Doxis4
  • Coordination of supporting technical consultants

We are looking for a candidate with the following skills and experience

  • Experience of IT consulting. Ideally having worked with or for a large IT Software company and maybe also for a business consultancy
  • The candidate will have 5+ years experience of implementing 3rd part software, of which 2 years must be ECM
  • History of delivering large scale projects at high profile customers
  • English language – high proficiency required, both verbal and written. The Arabic language is a plus.
  • Excellent verbal and written communication skills
  • Excellent Presentation skills
  • Experience of working with a smaller business in a rapid growth environment
  • Previous experience of working across territories

In addition, the ideal candidate will bring

  • Motivated to do the right thing, for clients and the business.
  • Team player with Can-Do-Attitude
  • Positivity and Tenacity
  • A Passionate, professional attitude at all times.
  • The ability to perform to a high standard whilst balancing the priorities and deadlines of multiple engagements.
  • Strong relationship building skills.
  • An analytical approach, with excellent attention to detail.
  • An ambition and desire to grow a successful career within Ignite Technology.
  • Demonstrable experience of recovering from deviations to plan and working in change and uncertainty

What you can expect from us

We pride ourselves on taking the development of our people seriously and are pleased to offer

  • Competitive salary depending on experience
  • 25 days Annual Leave (Not including Bank Holidays)
  • Remote Working with Suitable IT Infrastructure & Equipment provided
  • Professional development allowance

How to apply

To apply, send us your CV with covering letter outlining why you are a suitable match. Email